Business Details
30 Years
experience
Emergency
services
Your Trusted Web Design Partner in Charlotte
Founded in 1996, Universal Graphics has established itself as a leader in web design and development, delivering innovative digital solutions for nearly two decades. Our team combines technical expertise with creative design to build websites and applications that reflect our clients' brand identities while ensuring intuitive user experiences. We specialize in custom programming, cloud services, mobile app development, and SEO-driven website marketing, serving diverse industries including finance, healthcare, and insurance.Headquartered in Charlotte, NC, we maintain an international presence while prioritizing personalized customer service and 24/7 technical support. Our commitment to staying ahead of technological trends ensures clients receive cutting-edge solutions tailored to their evolving needs. As a socially responsible company, we actively support local charities like Habitat for Humanity and Susan G. Komen for the Cure, reinforcing our dedication to both community and client success.
Services
Web Design
Web Development
Mobile App Development
Custom Programming
SEO Services
Cloud Hosting
Domain Registration
Website Maintenance
E-commerce Solutions
PCI Compliance
Details
- Year established: 1996
Highlights and features
- We have over 25 years of experience in web design and development.
- Our team provides 24/7 U.S.-based technical support with no automated phone trees.
- We specialize in compliance solutions for PCI DSS, HIPAA/HITECH, and Sarbanes-Oxley.
- Our international client base reflects our ability to handle complex global projects.
- We prioritize personalized service and community engagement through local charity partnerships.
What people say
Timely response
PCI DSS compliant
Huge increase in new business
Impressive capabilities
Great people to work with
Services
Web Design
Universal Graphics creates visually striking, user-friendly websites tailored to your brand identity. Our designs prioritize intuitive navigation and responsive layouts for optimal performance across devices. With over 25 years of experience, we ensure your site reflects industry standards while maintaining a competitive edge through modern aesthetics and functional innovation.
Web Development
We build scalable, secure web applications using cutting-edge technologies. Our development process includes custom programming, database integration, and compliance with regulations like PCI DSS and HIPAA. Clients benefit from seamless functionality, cross-platform compatibility, and long-term maintainability, supported by our 24/7 technical assistance.
Mobile App Development
Our mobile app solutions combine intuitive design with robust backend systems. We develop cross-platform applications that enhance user engagement while aligning with business goals. Services include feature implementation, API integration, and performance optimization, ensuring apps meet evolving market demands and technical standards.
SEO Services
Universal Graphics improves online visibility through data-driven SEO strategies. We optimize website content, meta tags, and backlink profiles to boost search rankings. Clients experience increased organic traffic and measurable growth, supported by ongoing analytics and adaptive optimization techniques tailored to industry trends.
Cloud Hosting
We offer reliable cloud hosting solutions with 100% uptime guarantees. Our infrastructure ensures fast load times, secure data storage, and scalable resources. Services include domain management, SSL certificates, and PCI-compliant environments, backed by 24/7 support for uninterrupted business operations.
People
Patrick Sutherland
President and Chief Actuary
With over two decades of partnership with Universal Graphics, Patrick leads Innovation Partners, LLC, relying on their expertise for complex financial software development and long-term digital strategy execution.
Corinne Smith
Owner
Corinne leverages Universal Graphics's SEO services to drive traffic growth for Cuddly Critters Pet Sitting, crediting their strategies for significant increases in new business and online visibility.
Brenda Bryan
Executive Director
Brenda collaborates with Universal Graphics for website maintenance and PCI-compliant hosting, ensuring Research Institute for Cooking & Kitchen's digital operations remain secure and efficient for their e-commerce and newsletter needs.
Clive H. Wilder-Smith
Owner
Dr. Wilder-Smith partners with Universal Graphics for multilingual, global medical website solutions, relying on their encryption expertise and 15-year track record in handling complex international projects.
Questions
What services does UG-Online offer?
UG-Online provides web design, development, mobile apps, SEO, cloud hosting, and custom programming tailored to industries like finance, healthcare, and e-commerce.
How long has UG-Online been in business?
UG-Online has delivered web solutions since 1996, maintaining a proven track record of over 25 years in the industry.
Do you support international clients?
Yes, while headquartered in Charlotte, NC, we serve clients globally with multilingual, cross-border digital solutions.
Are your hosting services reliable?
Our cloud hosting guarantees 100% uptime, backed by 24/7 technical support and PCI-compliant security measures.
How do you handle compliance requirements?
We specialize in regulatory compliance for PCI DSS, HIPAA/HITECH, and Sarbanes-Oxley, ensuring secure, audit-ready digital platforms.
What community initiatives do you support?
UG-Online actively contributes to Charlotte-based charities including Habitat for Humanity and Susan G. Komen for the Cure.