Business Details
28 Years
experience
Your Trusted Web Design & Digital Marketing Partner in Charlotte
Synchronicity is a Charlotte-based web design and digital marketing agency with over 25 years of experience helping businesses grow through customized strategies. Our team of experts specializes in creating high-impact websites, data-driven digital campaigns, and tailored marketing solutions that drive measurable results. We serve diverse industries including healthcare, industrial, technology, manufacturing, construction, and nonprofits, combining deep research with innovative design to meet specific business goals.Our collaborative approach ensures clients receive personalized attention, with a focus on transparency, technical excellence, and long-term partnerships. We prioritize ADA compliance, eco-friendly web practices, and ongoing optimization to ensure sustained growth for our clients.
Services
Web Design
Digital Marketing
SEO Services
PPC Campaigns
E-commerce Development
Content Marketing
Social Media Strategy
Website Redesign
Local SEO
Geofencing Ads
Details
- Year established: 1998
Highlights and features
- 25+ years of web design and digital marketing expertise
- Tailored strategies for healthcare, industrial, and technology sectors
- US-based team with in-house specialists across disciplines
- Proven track record of driving measurable ROI for clients
- Holistic approach combining design, marketing, and technical optimization
What people say
Trusted partner
Outstanding job
Quick to respond
Professional team
Exceeded expectations
Services
Web Design
Our web design process creates custom websites tailored to specific business needs, focusing on aesthetics, functionality, and user experience. We deliver responsive designs that work seamlessly across devices while incorporating brand identity elements. The service includes site planning, custom functionality development, and e-commerce integration to build high-performing digital platforms.
Digital Marketing
We develop ROI-driven digital marketing strategies that enhance brand visibility and drive conversions through targeted campaigns. Our approach combines content marketing, social media, email marketing, and paid advertising with data analytics for continuous optimization. This comprehensive strategy helps businesses connect with their audience across multiple digital touchpoints to maximize engagement and lead generation.
SEO Services
Our SEO services improve search engine rankings through technical optimization, content strategy, and local search marketing. We implement on-page and off-page optimization techniques while focusing on user experience and mobile responsiveness. The service includes keyword research, competitor analysis, and ongoing performance tracking to maintain and improve organic visibility over time.
E-commerce Development
We build custom e-commerce platforms with secure payment integration and inventory management systems. Our solutions focus on creating seamless shopping experiences while optimizing for conversion rates and mobile usability. The service includes product catalog setup, checkout process optimization, and integration with marketing tools to support online sales growth.
Geofencing Ads
Our geofencing technology delivers targeted digital ads to users within specific geographic locations. This location-based marketing approach helps businesses reach local audiences with precision timing and relevant messaging. The service includes campaign setup, audience segmentation, and performance analytics to maximize local lead generation and conversion opportunities.
People
Randy Smith
President & Founder, Web Director
20+ years leading Synchronicity with CIW certifications in web design and development. Combines creative vision with business expertise to drive innovative solutions for client growth.
Susanne Mulligan
Director of Digital Marketing
25+ years of digital marketing experience with expertise in strategy development, ROI optimization, and cross-functional team leadership across diverse industries.
Jacob Ayers
Senior Web Developer
Experienced web developer with technical expertise in creating complex websites and applications that combine functionality with user-friendly design principles.
Christopher Flagg
Web and Senior Graphic Designer
Skilled professional combining web development and graphic design expertise to create visually compelling digital experiences with strong technical foundations.
Emily DiMaio
Project Manager - Marketer
Experienced project manager with dual expertise in marketing strategy implementation and cross-disciplinary team coordination for successful campaign execution.
Questions
What services does Synchronicity offer?
We provide web design, digital marketing, SEO, PPC campaigns, e-commerce development, and content marketing tailored to industries like healthcare and manufacturing.
Do you work with clients outside Charlotte?
Yes, while based in Charlotte, NC, we serve clients nationwide with remote collaboration tools and US-based team support.
How does Synchronicity ensure measurable results?
We use data-driven strategies, monthly metrics reports, and continuous optimization to track performance and improve ROI for all campaigns.
What industries do you specialize in?
We focus on healthcare, industrial, technology, manufacturing, construction, and nonprofit sectors with tailored solutions for each industry's unique needs.
Can I cancel my subscription at any time?
Yes, you may cancel at any time. If canceled after the 15th of the month, we'll complete the contracted services you've paid for.
Reviews (7)
Jackie Edwards
Jan 11, 2022
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We have been working with the team a Synchronicity since 2014. They did a complete overhaul of our website and developed our ecommerce section as well, which was no easy task. We continue to use them for maintenance and hosting of our site. They are very quick to respond/fix to any issues we may be having and are always providing input on ways to improve our site and ecommerce experience. They have been wonderful to partner with and would highly recommend them.
Kathryn Brown
Jan 01, 2022
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Randy and the whole team at Synchronicity is excellent. They came highly recommended to us originally and I would do the same. They are very responsive and when we were in tight spots, they were a great partner.
Matthew Scanland
Jul 20, 2021
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Synchronicity was my first choice for the custom needs of our website rejuvenation. If you want a professional team with great values and honesty I would choose them. They are very flexible and have a knowledgeable team who can adapt to most any situation. The Sync team have nice personalities and were pleasurable to work with as well.
Randy Gunnell
Mar 15, 2021
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Truth Performance loves Synchronicity. We are a new 2020 start-up located in Essex Junction, Vermont. We specialize in V-Twin Motorcycle Performance. Focused mainly Harley Davidson motorcycles. The team at Synchronicity has acted as our marketing department since the conception. We contacted the Synchronicity team, had several discussions, ended up with a budget sensitive and reasonable plan to springboard us through the first year and beyond.
They expertly manage all our branding, including digital, social media, and all advertising. We could not have managed this first year without their amazing support. I look forward to being working with and connecting our future marketing strategy with Synchronicity
They expertly manage all our branding, including digital, social media, and all advertising. We could not have managed this first year without their amazing support. I look forward to being working with and connecting our future marketing strategy with Synchronicity
Jessica Paxton
Mar 12, 2021
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The team at Sync Designs was wonderful to work with. They are professional, helpful, and knowledgeable. Sync's communication and collaboration was the best I've seen in the business. They are prepared for every meeting and will pace the project to match the client. Sync did a fantastic job of keeping us on track for our requested launch date. We required a little more hand-holding and they accommodated.
When we weren't sure what we wanted, they were right there to tell us best practices and options. They worked with us to solve business problems relating to our old website. We look forward to continuing our relationship with Sync on future project
When we weren't sure what we wanted, they were right there to tell us best practices and options. They worked with us to solve business problems relating to our old website. We look forward to continuing our relationship with Sync on future project
Cindy Tribucher
Jan 01, 2021
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I have thoroughly enjoyed working with the team at Synchronicity Designs. About a year ago, I contacted them out of the blue for some urgent assistance with the website I was working on. I needed help with the CMS as well as a significant hosting upgrade. Randy and his team were responsive, professional, and willing and able to get us out of the ditch! I quickly came to rely on their expertise and appreciated their partnership. I wholeheartedly recommend this firm to anyone, particularly organizations using the Concrete 5 CMS.
Rebecca Trombley-Watkins
Feb 25, 2020
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We are not the typical client that would use a outside company to make their web page. Being a small church we rely mostly on volunteers. But after consulting with Randy and his team, we were confident that they had our best interest at heart. I would recommend anyone who is looking for a company who makes you feel, and treats you, as if you were their number one client. And after the job is completed they follow up to make sure that all is well. Thank you Randy and your team for all you do!
