Business Details
21 Years
experience
Your Trusted Web Design Partner in San Antonio
At The Box, we combine decades of technical expertise with personalized service to deliver custom digital solutions. Founded in 2005 by Sean Worcester, our firm has evolved under Susan Smylie's leadership since 2013, leveraging her 10 years of NASA and Air Force software development experience. We specialize in creating WordPress websites that reflect each client's unique brand identity while ensuring technical excellence. Our comprehensive approach includes content strategy, managed hosting, and graphic design services to provide complete peace of mind for our clients' digital presence. With a focus on long-term partnerships, we work closely with small businesses and nonprofits to develop websites that grow alongside their organizations. Our team's technical proficiency is matched by our commitment to client education and support, ensuring every client understands their digital assets.We take pride in delivering solutions that combine cutting-edge technology with practical business applications, backed by our deep understanding of both technical and commercial requirements. Our managed hosting services provide ongoing maintenance and security, while our content development process ensures websites remain relevant and effective marketing tools. Through our collaborative approach, we've helped numerous organizations establish and maintain successful online presences since our founding. Our dedication to quality, reliability, and client satisfaction has made us a trusted partner in the San Antonio business community.
Services
Web Design
Content Development
Managed Hosting
Logo Design
Graphic Design
Details
- Year established: 2005
Highlights and features
- We offer over 20 years of combined experience in web development and digital strategy
- Our team provides comprehensive managed hosting with proactive website maintenance
- We specialize in creating custom WordPress solutions tailored to business needs
- Our content development process ensures websites deliver measurable business value
- We maintain ongoing relationships to ensure digital assets evolve with client needs
Services
Web Design
We create custom WordPress websites tailored to each client's brand identity and business goals. Our designs combine technical excellence with user-friendly interfaces to ensure optimal performance. By focusing on client collaboration, we develop sites that accurately represent business values while maintaining technical reliability and scalability.
Managed Hosting
Our managed hosting service provides comprehensive website care including security updates, daily backups, and content management. This solution ensures clients never need to worry about technical maintenance while maintaining full control over their digital assets. We partner with LiquidWeb for reliable infrastructure support.
Content Development
We create effective website content through client interviews and collaborative refinement. Our process addresses common content challenges while optimizing for search engines and user engagement. This service includes both initial content creation and ongoing updates to maintain relevance and effectiveness.
Graphic Design
Our design team creates visual assets that strengthen brand identity and professional credibility. From logos to marketing materials, we develop designs that communicate business values effectively. Rick Valdez leads this service with expertise in creating distinctive visual identities for diverse clients.
People
Susan Smylie
Owner
Susan leads The Box with 10 years of NASA software development experience and over 15 years in web design. She has managed the company since 2013, combining technical expertise with client-focused service to deliver digital solutions that support business growth.
Sean Worcester
Founder
Sean founded The Box in 2005 as an extension of his multimedia expertise. He mentored Susan Smylie from 2008-2013 and continues to contribute design expertise while based in Portland, OR. His technical foundation shapes our approach to web solutions.
Rick Valdez
Graphic Designer
Rick handles all custom graphic design work, creating distinctive visual identities for clients. His design expertise contributes to the company's comprehensive digital solutions, ensuring cohesive branding across all client projects and deliverables.
Questions
What services does The Box Web Design offer?
We specialize in WordPress website design, content development, managed hosting, and graphic design services for small businesses and nonprofits.
Do you work with clients outside San Antonio?
While based in San Antonio, we can work with clients nationwide through remote collaboration tools and established project management processes.
What's included in your managed hosting package?
Our managed hosting includes SSL security, daily backups, software updates, malware monitoring, and 30 minutes of monthly content updates.
How do you handle website content creation?
We conduct client interviews to understand business needs, then create and refine content until it accurately represents the organization's values and goals.
Are you still accepting new clients?
Susan is currently retiring and not taking new projects, but existing clients can continue to receive support through established channels.
Reviews (2)
Hala Laham
Feb 21, 2021
Report
Susan worked with us for many years, she created excellent website for our business. She was available Every time we need her. We thanks Susan for Her excellent services. We will stay in touch
Cheryl Weise
Jan 15, 2020
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Susan has been working diligently, and patiently, with The South Texas Trauma Informed Care Consortium to develop and start us up with a website. She is available, answers emails quickly and she really cares about what she does, and does it well. Her attention to detail is remarkable.
