ERI Design

Business Details

21 Years

experience

Your Trusted Digital Partner for Strategy, Design & Development Solutions

Founded in 2005, ERI Design is a strategic digital agency specializing in creating impactful online experiences for higher education institutions and healthcare organizations. Our approach combines research-driven strategy, innovative design, and cutting-edge technology to advance our clients' missions. With decades of combined experience in web development, content strategy, and digital marketing, we deliver solutions that are both accessible and scalable.

Our team of experts employs a proprietary RDS Methodology (Research, Discovery, Strategy) to ensure every project aligns with organizational goals while exceeding industry standards for performance and user experience. We maintain a strong commitment to accessibility, having implemented WCAG 2.2 compliance across all our projects, and continuously invest in staff development to stay at the forefront of digital innovation.

Services

Web Design Digital Strategy AI Solutions Content Development Digital Marketing Website Maintenance SEO Optimization Accessibility Compliance

Details

Year established: 2005

Highlights and features

We offer 20+ years of experience in higher education digital strategy
Our proprietary RDS Methodology ensures research-driven results
We implement WCAG 2.2 accessibility standards across all projects
Our team includes WordPress core contributors and Slate CRM experts
We guarantee on-time, on-budget delivery with measurable outcomes

What people say

Award-winning work On-time delivery Sophisticated understanding Seamless implementation Impeccable attention

Website

Update Listing

Services

Web Design

Our web design services create visually compelling, mobile-first digital experiences tailored to institutional missions. We combine strategic UX/UI with accessibility standards to ensure optimal user engagement across all devices. Our designs incorporate modular systems for scalability while maintaining brand consistency and performance optimization.

Digital Strategy

We develop comprehensive digital strategies grounded in research and stakeholder input. Our approach includes competitor analysis, audience research, and technology audits to create roadmaps that align digital initiatives with organizational objectives while ensuring long-term sustainability.

AI Solutions

Our AI integration services enhance digital experiences through smart search implementations and personalized content delivery. We focus on practical applications that improve user engagement while maintaining ethical standards and data privacy requirements for educational institutions.

Content Development

We craft strategic content frameworks that combine storytelling with SEO best practices. Our team develops brand messaging, editorial guidelines, and visual content strategies that resonate with target audiences while maintaining compliance with accessibility standards.

Digital Marketing

Our digital marketing services include SEO, social media strategy, and campaign management tailored for educational institutions. We focus on creating integrated marketing approaches that boost visibility in traditional search engines and emerging AI-driven discovery platforms.

People

Erjon Metohu

President & Chief Creative Officer

Erjon leads ERI's creative vision with 18 years of experience in web design and digital strategy. He has built a nationally recognized agency known for technical excellence in higher education projects.

Raffi DerSimonian

VP & Chief Strategy Officer

Raffi specializes in strategic initiatives for academic institutions with over 15 years of experience in marketing and communications leadership roles at universities including Harvard Business School and Tufts University.

Edwin Cromley

Head of Development

Edwin brings technical expertise in systems engineering and WordPress development, having contributed to major projects like the PlayStation Blog and Northeastern University's LMS.

Christine Serdjenian Yearwood

Chief Accessibility Strategist

Christine champions inclusivity with a background in accessibility consulting and higher education. She holds advanced degrees from Harvard and Brown Universities and founded UP-STAND accessibility initiatives.

Jackie Ose

Slate Solutions Architect

Jackie specializes in Slate CRM implementations with experience leading data integration projects and optimizing enrollment communications for higher education institutions.

Questions

What industries do you specialize in?

We primarily serve higher education institutions and healthcare organizations, with deep expertise in advancing institutional missions through digital transformation.

How do you ensure website accessibility?

We implement WCAG 2.2 standards throughout development and conduct regular accessibility audits to maintain compliance with ADA requirements.

What is your development approach?

We use a four-phase RDS Methodology (Research, Discovery, Strategy) combined with agile development practices to ensure strategic, data-driven results.

Do you offer ongoing website support?

Yes, we provide comprehensive maintenance packages including security monitoring, content updates, and performance optimization for WordPress and Drupal platforms.

How do you handle AI integration?

We focus on practical AI applications that enhance user experience while maintaining ethical standards, including smart search implementations and personalized content delivery systems.

Reviews (4)

Write a Review

Katie Miller

Mar 28, 2020 Report

Eri Design was so great to work with! All members of the team were super helpful, knowledgeable and on top of the whole project at all times. We love the website end result so much!

David Carlson

May 05, 2019 Report

The Eri Design team went above and beyond to ensure our website was the best it could be. We could not be more pleased with our website results and Eri Design's ongoing service. We highly recommend them.

John Spalding

May 02, 2019 Report

We worked with Eri Design on a major web and brand redesign project, and I highly recommend them without hesitation. They are very talented, thorough, and professional--full of creative ideas and timely in execution. They came up with exactly the design concept we were looking for, producing a website far more appealing, user-friendly and secure than our previous site. Eri is great to work with, and we expanded the range of projects we originally planned to do with them, including new enewsletter template designs. Next up for us with Eri is Phase Two of our web development. Can't wait!

Casey Oakes

Feb 15, 2019 Report

ERI has been a wonderful partner for our organization. Their work building a new website for us at the Bowdoin International Music Festival resulted in growth across the organization, including but not limited to increased student applications and ticket sales. We took a big risk going with an out-of-state company we had no prior experience with but it paid off brilliantly. I hope I'll have the chance to continue working with ERI for years to come.