Business Details
30 Years
experience
Your Trusted Partner for Web Design & Hosting Solutions
ConnectNC has been a trusted provider of comprehensive digital solutions since 1996, serving individuals and businesses with expertise in web design, hosting, and data protection. Our team combines technical proficiency with personalized service to deliver mobile-friendly websites, secure email systems, and robust backup solutions tailored to client needs. With over two decades of experience, we specialize in WordPress development, HIPAA-compliant email encryption, and proactive IT support, ensuring reliability and security for critical operations.Our commitment to transparency is reflected in upfront pricing and a 15-day free trial for backup services. Recognized for exceptional customer care, we maintain 24/7 support while transitioning web hosting operations to Tidal Media Group to enhance service continuity. Client testimonials highlight our responsiveness, technical excellence, and ability to meet evolving digital demands through customized strategies.
Services
Web Hosting
Email Hosting
Website Design
Online Backup
WordPress Security
Spam Filtering
Domain Registration
Logo Design
Brochure Design
SEO Services
Details
- Year established: 1996
Highlights and features
- We offer 28+ years of experience in web design and IT solutions
- Our team provides 24/7 support for critical hosting operations
- We implement HIPAA-compliant email encryption for secure communications
- We guarantee proactive WordPress security maintenance packages
- Our clients receive personalized website training and content management support
What people say
Exceptional service
Reliable hosting
Professional designs
Quick response times
Expert IT support
Services
Web Hosting
Our web hosting solutions provide reliable infrastructure for businesses of all sizes. We offer flexible plans with extreme scalability, 24/7 technical support, and seamless integration with domain registration services. Our managed hosting ensures optimal performance while maintaining security and uptime for critical business operations.
Email Hosting
Secure email hosting solutions include spam and virus filtering, HIPAA-compliant encryption, and professional email management. Our services protect against phishing attacks while maintaining compliance for sensitive communications across multiple devices and platforms.
Website Design
Custom website design services create mobile-friendly, functional sites tailored to business needs. Our WordPress specialists provide content management training, security maintenance, and SEO optimization to ensure long-term digital success and brand consistency.
Online Backup
Secure offsite backup solutions protect digital assets with automated encryption and storage. Our tiered plans offer scalable storage options with professional setup, ensuring business continuity through reliable data recovery capabilities for Windows environments.
WordPress Security
Three-tier WordPress security subscriptions provide proactive updates, monitoring, and vulnerability protection. Our maintenance plans include backup guarantees, plugin management, and emergency remediation to maintain site integrity and prevent security breaches.
Questions
What web hosting plans do you offer?
We provide managed hosting plans with scalable resources, including domain registration, SSL certificates, and VPS options tailored to different business needs.
Are email hosting services included with web hosting?
Email hosting is available as a separate service with spam filtering, encryption, and 24/7 support, though often bundled with web hosting packages.
How does the WordPress security subscription work?
Our three-tier security plans offer monthly to weekly updates, proactive monitoring, and backup guarantees to protect WordPress sites from vulnerabilities and attacks.
What payment methods do you accept?
We accept ACH transfers and credit card payments for all services through our secure online billing portal.
How are support requests handled?
Support tickets receive immediate attention with 24/7 availability through our dedicated support portal and phone line.
What happens to existing accounts after the acquisition?
Tidal Media Group now manages all web hosting operations while maintaining existing service agreements and account configurations.
Reviews (3)
C. Thompson
Nov 06, 2018
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Great customer service! I have used their email Service for many years. Very happy customer. They immediately responded to all questions and service requests! Love them!
J. Shattuck
Apr 02, 2018
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Fantastic customer service, professional and knowledgeable staff, and great prices. I couldn't be happier with the website or the support
Giovanna Marchese
May 02, 2009
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Thank you for the personalized service! You're amazing! We couldn't have done it without you! We will definitely recommend you to all our friends who own businesses!