Business Details
27 Years
experience
Expert Computer Repair & IT Services in Stanwood
Founded in 1999, our team brings over 35 years of combined IT expertise to Stanwood, serving local businesses and residents with reliable technology solutions. We specialize in computer repair, data recovery, virus removal, and networking, leveraging our extensive experience working with Fortune 100 companies like Microsoft and Boeing. Our approach combines personalized service with industry-leading knowledge to deliver efficient, transparent solutions tailored to each client's unique needs.We prioritize prompt service, often resolving issues within 24-48 hours, and offer free pickup/delivery for added convenience. As a locally owned business, we pride ourselves on building lasting relationships through honest communication and proven technical expertise.
Services
Computer Repair
Data Recovery
Virus Removal
Networking Solutions
System Upgrades
IT Consulting
Details
- Year established: 1999
Highlights and features
- 35+ years of IT experience with Fortune 100 companies
- Same-day/next-day service availability
- Free pickup and delivery for local clients
- Transparent pricing with no hidden fees
- Certified technicians with proven technical expertise
Services
Computer Repair
Our computer repair service addresses hardware failures, software issues, and performance optimization for both desktop and laptop systems. We diagnose problems efficiently and implement lasting solutions to minimize downtime. With certified technicians and rapid response times, we ensure your devices operate at peak performance.
Data Recovery
Specialized data recovery solutions retrieve lost files from damaged storage devices, including hard drives, SSDs, and USB drives. Our cleanroom-certified processes recover critical business data and personal files with maximum success rates. We handle both logical corruption and physical media damage.
Virus Removal
Professional virus and malware removal eliminates security threats while preserving system functionality. We implement protective measures to prevent future infections and optimize system security. Our technicians remove ransomware, spyware, and other malicious software affecting performance and privacy.
Networking Solutions
Custom network design and configuration services for home and business environments. We install wired/wireless networks, configure routers, and optimize network security. Our solutions improve connectivity, data sharing, and overall network efficiency for small to medium-sized businesses.
System Upgrades
Performance-enhancing system upgrades include RAM expansion, SSD installation, and component replacements. We evaluate existing systems to recommend cost-effective improvements that extend device lifespan and meet modern computing demands without requiring full replacements.
People
David Down
Founder
David Down established That Computer Guy in 1999, combining his expertise in interactive design and technology. With a career spanning over three decades and experience at major tech companies, he leads the business with a focus on innovative solutions and client-centric service delivery.
Questions
What computer repair services do you offer?
We provide comprehensive computer repair including hardware diagnostics, software troubleshooting, virus removal, data recovery, system upgrades, and networking solutions for both residential and business clients.
Do you serve areas outside Stanwood?
Yes, we serve Camano Island, Marysville, and surrounding areas with on-site and drop-off repair options. Contact us for specific service area details.
How quickly can you fix my computer?
Most repairs complete within 24-48 hours. We prioritize urgent cases and offer same-day service when possible, depending on part availability and issue complexity.
Are your technicians certified?
Our team includes certified professionals with extensive experience working with major technology companies and industry-standard repair protocols.
Do you offer data backup solutions?
Yes, we recommend and implement backup systems during repairs to prevent future data loss, including cloud storage integration and automated backup configurations.
Reviews (5)
Heidi Sines
Apr 11, 2022
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Dave has been amazing helping me set up my website and helping with logo.very knowledgeable and pleasent to work with
Beheardnetwork
Mar 15, 2022
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This guy was very good and fast. He picked up my PC at my house and literally had it back to me hours later. He said usually it was the next day but mine was an easy fix. He even hooked everything back up for me and made sure it all worked before leaving.
Erik Johnson
Feb 10, 2021
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Dave has been most helpful with my computer issues over the years. A good guy, with loads of experience!
Bruce Brown
Jun 08, 2019
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This guy is Amazing! We have been working with him since 2005. He built and maintains our website with over 700k members, shoots our videos and manages all of our online eCommerce. Including managing all of our online accounts including Amazon and Smash word, Vimeo, YouTube and more. Not to mention he is the best IT pro I have met!
Cynthia Down
Nov 03, 2018
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David is top notch! Time and time again he quickly identifies issues and 100% of the time has been able to solve my computing issues. Definitely a Subject Matter Expert in the field of computer repair and exceptionally good service and responsiveness.
