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Etna Interactive When you know your online marketing is working, you're free to do more of what you do best. NPS is a customer loyalty metric that ranges from -100 to 100, with scores above 0 considered "good, " and above 50 considered "excellent." You want proactive leadership from your agency, but instead you feel like you're the one leading. With Etna, you get a dedicated team that lives and breathes your brand. We create a dynamic online strategy to achieve your growth goals and provide the monthly reports to show you that it's working.
Services
If you're looking for a healthcare marketing agency, you know the list of vendors is long. But when it comes to medical and aesthetic marketing firms, few have the level of experience and expertise we've been building at Etna since 2002. While each of our clients has their own reasons for choosing Etna, we find that most want a skilled and reliable partner who can drive results.
At Etna, it begins and ends with our people. We've seen what's possible when you build a team of talented, smart, passionate individuals and give them a common goal. Growing your business is our business, and these are the folks who make it happen. We've made it easy to lead your marketing planning with our strategy inputs worksheet. Organize your business information and prepare for a meaningful conversation about your online marketing strategy.
We do complex things based on a simple formula: the best work by the best people for the best clients. When it comes to online medical practice and medspa marketing, we do it all. Our team of experts works with you to create a site that looks, feels, and functions the way you want it to on any device.
After more than two years as a marketing executive for one of the nation's largest private networks of plastic surgery practices, I faced the prospect of a forced relocation. I contemplated moving to Atlanta with the company while vacationing with 200 passengers aboard the Royal Clipper. The second night at sea we were greeted by plumes of lava as the ship sailed past Stromboli.
Reviews (22)
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Michael Beckenstein
Jun 21, 2021
I've been using ETNA for over 10 years and they are the best of the best! We have a great relationship and I can teach them at any time and receive a personal, timely response. ETNA stays on top of all the algorithm changes and is proactive with them. They are so dang good I will soon have 2 sites with them!&
Bryant Voth
Mar 22, 2021
Excellent service and knowledge. An incredible partner for the practice.
Beth Collins
Feb 05, 2021
Etna has been a great addition to my online marketing team. I have used several different providers, and they are head an shoulders above the others. They keep in touch regularly to let you know how your website is doing, they make alterations quickly and respond to suggestions pretty much immediately. I have seen a big increase in business and therefore bottom line has gone up.

They go above and beyond and are very fair. I really am so satisfied with their work. Finally I am not paying thousands of dollars to be plugged into an algorithm and forgotten like the other companies. They also redesigned and updated my site and it is beautifuI think they care as much as I do that my website is performing well.
Dr. Rob Backstein
Nov 19, 2020
ETNA has been managing our website for several years now. The team at ETNA has always been super-responsive to all questions and concerns, and best of all, the results in terms of rankings and leads have exceeded expectations. We highly recommend ETNA to all health care professionals looking for web development and marketing services.
Todd Hobgood Md
Apr 26, 2020
This team is like family to me! 3 years ago I was looking for a knowledgeable and foreword thinking marketing group and a very successful surgeon recommended ETNA for me! Best decision EVER! The kickoff started with the etna team taking a HUGE amount of tile interviewing ME! It wasn't sales.it was the etna team determining what my needs would be and how they might fit in.

Their programming is awesome! We have done a complete overhaul of our site since then (which I highly recommend) that has helped out performance. My SEO and leads have skyrocketed for the first time in over 15 years of working with website and marketing teams. They respect your budget and maximize your return on investment with very careful analytics!

I could not give any higher recommendations! I am proud to be an ETNAN! Feel free to reach out to me if you'd like a personal recommendation. I always have energy to share for this awesome group of people.
Lillian Ansley
Apr 14, 2020
The ETNA team is both responsive and provides best practices from their deep current dynamic digital experience. Great partnership.
Bryant Voth
Sep 18, 2019
Fantastic team that goes above and beyond digital marketing. True partners in our company's development and success.
Shim Ching Md
Jul 11, 2019
Etna is innovative and trendy when it comes to digital marketing, always quick to respond with knowledge and expertise.
Edward Gross
Jun 01, 2019
Etna is a top-notch website design and marketing company. I have worked with them for many years and have seen an increase in our market share, patient retention, and overall patient engagement scores since we engaged their services. They are cutting-edge, forward thinking and respond rapidly to the changing landscape of Google and the Internet with focus and long-term strategies for success. Highly recommend.
Kim Pogue
Mar 19, 2018
Love the Etna Team! I enjoy working with Shannon and Kristin on the website! Always quick responding, encouraging and engaging! They really spell things out for me and answer all of my questions, as it is very tricky when managing a website! There are so many things that aren't seen on the front side and it is nice to know that the ETNA team is always on top of optimization and encouraging best SEO practices and managing and watching all of the things we can't see.

I was so thrilled to attend the ASAPS Aesthetic Meeting this year in NYC and was able to take Ryan's class about "Cultivating Authority Online: Where Reputation and Rankings Intersect". It was truly a joy to pick his brain and learn some new information and solidify that ETNA is a great team to work with and has the right stuff to optimize and skyrocket your website to the next level! Thanks Etna TEAM!
Steven Camp
Jan 28, 2018
Etna interactive has a fantastic team dedicated to understanding the fundamental vision of our practice and delivering that message to our clients. I know our team could not be more pleased with the support and attention we receive from our partners at Etna.
James Jordan
Oct 29, 2017
Ryan is extremely knowledgeable and trustworthy! An all around decent guy with deep understanding of web and social media based marketing
Kerry Barber
Sep 06, 2017
I have been fortunate to sit in on Ryan Miller's presentations at the Vegas Cosmetic Surgery Meetings these past two years and can't say enough about how engaging a Speaker he is and how generous with his IP. His impressive knowledge of the Plastic Surgery space from a business and marketing perspective is phenomenal. Given I am in Australia its hard to feel connected but the regular news blasts are incredibly helpful. I look forward to having the opportunity to hear from Ryan at future events.
Stephanie Rounsley
Jun 13, 2017
Nothing but amazing things to say about Ryan and his lectures at the VCS conference in Las Vegas! Could not WAIT to get back to the office to share all of the forward thinking information that we received!
John Giacomi
Jun 12, 2017
I had the pleasure of hearing Ryan Miller speak this last week at the Vegas Cosmetic Surgery Conference. He shared several excellent presentations and helped to really highlight the importance of Social Media in our practices. I emailed him as soon as his presentation was finished and requested the slide deck from his presentation and some additional resources he had mentioned. I received an email back in less than 30mins providing the information I had requested. Very Impressed!
Elizabeth T. McRae
May 21, 2017
Ryan's presentation on SEO and Local optimization of our online presence was detailed enough to be extremely useful yet brief and concise enough to keep our afternoon group fully engaged the entire time! The quality of the questions was additional testimony to true audience participation.thanks for your email with further info on my question.
Tim Siktberg
May 08, 2017
Ryan with Etna Interactive, Thanks for sharing the "holy grail" of how to successfully grow an aesthetic practice! Ryan you are incredibly knowledgeable and deliver an enlightening speech!
Martin Devoto
May 08, 2017
Excellent talk on online marketing. Full of tips to start improving! Congratulations
Elena Poulos
May 07, 2017
Ryan has a deep understanding of our society's use of digital media, and customer service. He is inspirational and delivers succinct ideas on what every business needs to go to grow and achieve excellent customer service.
Alex L.
Sep 26, 2016
I just finished a class provided by Ryan Miller at the American Society of Plastic Surgeons national meeting in Los Angeles. He clearly knows his stuff. He provided all of us a lot of useful tools, suggestions, and insight into search engine optimization. I highly recommend his presentation to any one or any group interested in improving this aspect of your business.
Pramit Malhotra Md
Mar 18, 2016
We used etna interactive for a few years for our cosmetic surgery practice. Initially our experience was positive, with etna building a nice website (although in an arcane language called cold fusion that really limits who else in the future can work on the site). Subsequently, we had four different account managers in a short period of time with our account always getting a newbie manager.

Meanwhile the charges became astronomical and billed at a minimum of 15 minutes in addition to very high monthly fees covering just reporting functions and not actual website enhancements. A colleague got a quote from etna about two years ago for $80,000 for a new practice website for a new grad. That really seemed exorbitant. They may be a good company for industry but I wouldn't recommend them for single physician cosmetic practices who are trying to maximize their marketing dollar
Scott Brennan
Feb 05, 2013
Etna hosted an internet marketing program today by owner Ryan Miller. I was inspired and motivated by the way he communicates local search solutions. He is an expert on local search in the medical field. He reinforced and helped improve the strategies we are developing for our local clients here at Access Publishing. Thanks, Ryan.