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Reviews (3)
Matthew F.
May 30, 2021
Would not recommend this company. We paid over $4,000 for a website to be professional built and SEO optimized. They copied and pasted it from a competitors website and the style looked like early 2000's. Site was launched September 2019. The website didn't perform poorly but didn't perform great. I noticed weird things like searching directly for our company name didn't pull us up on Google. Anytime I would call our tech and ask about problems I noticed I was always told, "It takes Google time" Fast forward to December 2019 - our business became dead. Zero flow through the website.
We also paid $1,100 for extra location pages in November 2019. I started rooting on YouTube of all places and looking at the back end of the website. I ended up fixing a lot of problems MYSELF with zero experience in website design or building. Took Google ONE DAY to upload my changes and make our website visible again. As a result we had the best January/February sales as a record for our small business.
We never received the location pages we paid $1,100 for and our sales rep (who I won't name but the company will surely know) I asked if we could receive a refund and that we were switching elsewhere. Man oh man this guy was a piece of work. Refused to give us a refund. Berated us for being "stupid and ignorant" about SEO, and refused ANY responsibility at all in the situation.
Even complained about the fact we wouldn't do some "free work" for him regarding cleaning some vehicle mats. Long story short - switched to another company, had to pay thousands to get the website rebuilt properly. Website now looks good and brings in a lot of much needed business. Thanks Access US for NOT supporting small local businesses and being a giant ripoff.
We also paid $1,100 for extra location pages in November 2019. I started rooting on YouTube of all places and looking at the back end of the website. I ended up fixing a lot of problems MYSELF with zero experience in website design or building. Took Google ONE DAY to upload my changes and make our website visible again. As a result we had the best January/February sales as a record for our small business.
We never received the location pages we paid $1,100 for and our sales rep (who I won't name but the company will surely know) I asked if we could receive a refund and that we were switching elsewhere. Man oh man this guy was a piece of work. Refused to give us a refund. Berated us for being "stupid and ignorant" about SEO, and refused ANY responsibility at all in the situation.
Even complained about the fact we wouldn't do some "free work" for him regarding cleaning some vehicle mats. Long story short - switched to another company, had to pay thousands to get the website rebuilt properly. Website now looks good and brings in a lot of much needed business. Thanks Access US for NOT supporting small local businesses and being a giant ripoff.
Ray Duffy
Feb 04, 2020
Jam Stl
May 23, 2012
I'm not sure what the previous comment is about, but Access US definitely knows their stuff when it comes to Web Design and SEO! They made my company a great looking new site that already has us in the top 3 spots in Google searches. We are planning another round of SEO to try and make it to #1 on Google. I think the problem that some people have is that they expect to see their website climb up in the rankings immediately, when SEO changes need time to work. I would definitely recommend Access US to my friends and family who need web work or search engine optimization.
